Help & FAQs

Lost your key tag?

If you've lost your key tag and need a replacement, just head in store, grab a new one and add it to your existing profile here.

Broken key tag?

If you've broken your key tag and need a replacement, just head in store, grab a new one, and contact us on 0800 800 027 option 7. Make sure you've got your broken key tag number handy.

Forgotten your password?

Don't worry, we do it too! If you can remember the email you registered with, then you can easily reset your password here.

Forgotten or changed your email?

Call our enquiries team on 0800 800 027 option 7 and they will help you out in no time at all.

Comments & Questions

If you have any more questions on our key tag programme, give our enquiries team a call on 0800 800 027 option 7 and they can help you out.